Last Updated: April 12, 2024 MYT

At Buy996, we value your privacy and are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you use our website or app.

1. Information Collection

We may collect personal information from you when you:

  • Create an account on Buy996.
  • Place an order or make a purchase.
  • Subscribe to our newsletter or marketing communications.
  • Participate in surveys, contests, or promotions.
  • Interact with our customer service team or provide feedback.

The information we collect may include:

  • Name, email address, phone number, and shipping/billing address.
  • Payment details (credit/debit card information, billing address).
  • Order history, preferences, and shopping behavior.
  • Communication preferences and interactions with our platform.
  • Other information you voluntarily provide.

2. Information Use

We may use your personal information for various purposes, including but not limited to:

  • Processing and fulfilling your orders.
  • Providing customer support and assistance.
  • Personalizing your shopping experience.
  • Sending promotional offers, newsletters, or marketing communications.
  • Conducting research, surveys, or analysis to improve our services.
  • Preventing fraudulent activities and ensuring compliance with legal obligations.

3. Information Sharing

We may share your personal information with:

  • Trusted third-party service providers (e.g., payment processors, shipping partners) to facilitate order processing and delivery.
  • Legal authorities or regulatory bodies if required by law or to protect our rights and interests.
  • Affiliated companies within our corporate group for internal administrative purposes.
  • We do not sell or rent your personal information to third parties for marketing purposes without your explicit consent.

4. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure socket layer (SSL) technology, and regular security audits.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You may adjust your browser settings to refuse cookies, but this may limit certain functionalities of our website.

6. Third-Party Links

Our website may contain links to third-party websites or services not operated by Buy996. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

7. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children without parental consent. If you believe that we have inadvertently collected information from a child, please contact us immediately.

8. Your Rights

You have the right to:

  • Access, update, or correct your personal information.
  • Request deletion of your personal information, subject to legal obligations.
  • Opt-out of receiving marketing communications.
  • Object to the processing of your personal information under certain circumstances.
  • Lodge a complaint with the relevant data protection authority.

9. Changes to this Policy

We reserve the right to update or revise this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically for updates.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Privacy Team at privacy@buy996.com.